The API calls return error data that your client application can use to identify and resolve runtime errors. If an error occurs during the invocation of most API calls, then the API returns a SOAP fault message with an associated errorcode.

Errors result in a HTTP/1.1 500 Internal Server Error with a SOAP Fualt that contains the faultstring

Connection errors

Expired Security Token

DEFAULT_ERROR_MESSAGE [DEFAULT_ERROR_CODE999].

Ivalid Security Token

Invalid consumer key or no such app available in registry [ERRIAU6000007].

Account blocked errors

De omgeving is momenteel geblokkeerd omdat er openstaande facturen zijn. Betaal deze om de omgeving te deblokkeren. [ERRPRO1000002]

De omgeving is momenteel geblokkeerd omdat je saldo negatief is. Waardeer het saldo op om de omgeving te deblokkeren. [ERRPRO1000003]

De omgeving is momenteel geblokkeerd door onjuist gebruikt van onze dienstverlening. [ERRPRO1000004]

The user has to take action to unblock the account. After unblocking everything will continue to work.

Request format errors

Problem with namespace or not matching namespaces

The namespace used for the API is not supported. [ERRCDO4000041].

This error is thrown if the SOAP request does not contain valid name spaces or when the request does noet match the SOAPAction.

XML not valid

Server returned error. Please check after some time. [ERRIER8000006].

General format of error message

The error message containt the description and the code in the following format.

<Message> [ <errorcode> ]

You can parse the complete message with: ^(?’Desciption’.*)\[(?’ErrorCode’.*)\].*

Format of errorcodes

ERR [OPCODE] [SERIES] [ID]

ERR: Constant Prefix
OPCODE: Represents module or operation name
SERIES: Type of an error specified below
ID : Identifier(Auto Number)

Error series

100 – Warning/Prompt series
200 – Functional Operation Failures (Function errors / Internal errors)
300 – Permission/Access Control
400 – Data Validation
600 – Authentication Fail series
800 – Communication Failures series
900 – Unknown series

Example

ERRIAU6000007  Invalid consumer key or no such app available in registry

OPCODE